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Services
Customer Service Center
Holiday Village Mall’s Customer Service Center is located in the south corridor straight off of the escalator, on the Main Level, and is open during all mall hours, Monday through Friday, 10am-9pm, Saturday 10am-7pm, and Sunday 11am-6pm.
Free Wi-Fi is available in seating area by the Customer Service desk. Community Event TicketsGive us a call for a listing of available tickets we have on sale for the Community and FallsTix events.
We also sell Ticket Master tickets for events at the ExpoPark.Call: 406-454-2364.
Community RoomOur Center Area also features a Community Room that is available for meetings, presentations and training sessions. Some of our standard amenities include conference tables with seating for 16, TV/DVD, projector and a telephone hookup. The room has a capacity of 40 people and can be arranged in a theater style setting. We can help you make arrangements to rent extra chairs. The Community Room has a convenient location next to a Mall entrance and adjacent to the Customer Service Center and the Security Office. Regular use fees are $10 per hour (one hour minimum), $40 for half day (up to 5 hrs.), or $65 for full day (anything over 5 hrs.). A refundable cleaning deposit of $75 is required. The room can be reserved for more than one date at a time. Phone Donna at: (406) 454-2364 or (406)727-2089 for further information and use regulations.Copy and Fax ServiceWhile you wait! Our charge for simple copies is $.15 for 8 ½” x 11” and $.20 for 8 ½” x 14”.Faxes are charged at $2.00 per page to send out and $1.00 per page to receive. Fax: 406-452-3149. Employment OpportunitiesVisit our Jobs page (click here) for current listing.Family RestroomsChanging tables and family facilities are convenient – complete with tiny sinks & toilets for tots. The Customer Service Center has diaper paks for sale ($1.00) for those little emergencies.Gift CardsFor gifts that fit, are always the right size, exactly the right color…Holiday Village Mall Gift Cards!Holiday Village Mall Gift Cards couldn’t be easier! They spend like cash and are valid at all mall stores and restaurants (accepting Discover debit cards). Holiday Village Mall Gift Cards can be purchased at the Customer Service Center. Gift WrapAll gift wrapping occasions can be accommodated: Mother’s & Father’s Day, Birthdays, New Baby, Holidays and more. We have boxes for attire and gift items or you can supply your own. Prices range from $1.50 for extra small to $5.50 and up for large sizes.Handicapped ParkingHandicapped parking is provided for our guests near all mall entrances and department store entrances.Mall Hours:
The mall is closed on Easter, Thanksgiving and Christmas. Lost and FoundSecurity and the Customer Service Center team keeps track of lost items found in and around the mall.Nursing RoomAvailable for Mom & baby who need quiet and private time.Specialty LeasingHoliday Village Mall’s Specialty Leasing program includes merchant opportunities throughout the year, in both in-line spaces and kiosks. This program allows retailers or vendors to take advantage of seasonal traffic during periods such as Valentines, Day, Mother’s Day, Father’s Day, Back to School and Holiday. Entrepreneurs can use this program as an “incubator” period to test market merchandise on a short-term basis prior to signing a permanent lease.StrollersSmarte Carte Stroller Mall Taxis are available for hire. Put in $5.00 and receive $1 back when you return the taxi to the taxi stand.Mall WalkersAn easy to read map complete with distance information is available.U.S. Postage StampsAvailable at Customer Service Center.Wheelchairs(complementary mall use)Please be prepared to provide a picture ID. You will be asked to leave some form of identification with us during use of the wheelchair. |
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